Maritime Directory

United Kingdom

We will listen to you and, with practical processes, clear options and a no-nonsense approach, help design a solution carefully tailored to your real commercial needs. All that we do is designed to cut right down on unnecessary paperwork. And because Dex works both for you, and with you, small print is obsolete. Dex makes things simpler. So you'll find we're easy to deal with. When it comes to technology, you'll find we're ahead, examining all the best options to speed up business and simplify communication. Claims will be more streamlined, with less paperwork and direct on-line access to our website, wherever you are in the world. And as for global coverage, when you need us most we'll be there, with each and every office in our truly international network geared to handle your claim, not just on-line, but in person, via your own local contact. When we use service providers, we will ensure they understand your needs and standards and they react with skill and speed. With Dex, in the unlikely event of a dispute, the Rules allow for an Independent Advisory Council, drawn from the shipping industry, to reconcile matters of cover, and for a Mediation or Arbitration process to apply should a misunderstanding arise in other areas, like the quantum of losses, for example. Now you can look ahead to hull insurance that's more straightforward than ever before. Here are just some of the key Dex differences that will make your life easier in the future. Dex adds up to a different basis for business. One of consistency, balance and fairness that's an intrinsic part of the Dex service philosophy. We believe in clarity and simplicity. So you'll find all our documentation is set out in plain, easy to understand English. With Dex you know exactly where you are. The Dex rules are for All Risks of physical loss or damage. In keeping with or overriding principles of openness and clarity, any exclusions are easy to find, plain and unambiguous. We don't just pay lip service to the interests of the shipowner. Our intimate knowledge and understanding of the business, along with our relationships with our clients, go far deeper than that. This depth of knowledge allows us to be as responsive and imaginative in our approach as we are realistic. At Dex we're here to work with and for your business. We believe that in today's business climate there's no room for the adversarial approach to claims disputes. In the end, no one benefits.

Bracknell,, England, United Kingdom

Exel is a multi-modal, multi-industrial global logistics organization with a clear, customer-focused strategy that continues to provide competitive advantage enabling us to address our customers supply chain challenges with our expertise and solutions. The four cornerstones of this strategy (global coverage and local strength; integrated capability and breadth of solutions; consistent processes and occupational excellence; skilled people and supply chain expertise) closely match the growth market in which we operate. We are a global company with a single brand and a clear mission—to create new value in the supply chain for our customers, employees and shareholders. Our strategy and business model make us ideally positioned to develop within the logistics marketplace, meeting our customers' needs with innovative solutions that bring together the best of our people, processes and core capabilities. Our core expertise in contract logistics and freight management, supported by consultancy services, information management and focused specialist services means that we can significantly reduce logistics costs for our customers, whilst at the same time improving efficiency and enhancing levels of customer service. These core services have evolved over a long period of time, are available globally and can be purchased on a stand alone basis. We continuously review the effectiveness of how these services are delivered to our customers to ensure that they continue to meet the need of the markets in which they operate. We believe that this commitment to continuous improvement and operational excellence is a significant element of our global uniqueness.

London, United Kingdom

Hatsu Marine Limited, a new U.K. company with Headquarters in London, was established as a container shipping company on the 4th of January 2002. Though currently all Hatsu Marine Limited owned vessels are located in the transpacific trade between the Far East and North America, more services with global coverage could be expected through fleet expansion and slot exchange of alliance, to strengthen Hatsu's competence on providing completed service scope to all customers. Starting with the operation of 6332TEU Hatsu Eagle completed in October 2001; the other four sister vessels will be brought to fleet sequentially, which are Hatsu Envoy in March 2002, Hatsu Excel in May 2002, and two more vessels of the same series are expected to join Hatsu's fleet by the end of 2002. Beside these gigantic benchmarks, moreover are about to be introduced in next few years to enlarge Hatsu's service territory. Hatsu Marine Limited is now meeting the requirements for inclusion within the United Kingdom tonnage tax regime, including flying Red Ensign and training a significant number of cadets on board. While considering the focal point within the EU for financial services and a traditional centre for the maritime industries, and having a stronger operation base within the EU will complement it's extensive knowledge of Asia and North America in serving global customers, Hatsu Marine Limited will keep reinforcing its position within EU with proudly creation and enable itself to serve global customer base much better.

Schaumburg, IL, United States

Roanoke Trade has focused on serving the insurance and surety needs of exporters, importers and transportation specialists since 1935. Offices based in ten U.S. cities and a network of agents in over 90 countries enable us to offer global coverage backed by responsive, local service.

Fornebu,, Oslo, Norway

The world's leading provider of global mobile satellite communications for customers on land, at sea and in the air. Telenor offers its high-quality services via multiple satellite systems, including Inmarsat, and global coverage through Telenor's teleports.